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DANA deposit and withdrawal

We at bolaku process DANA deposits and withdrawals as a core payment method for our players. To deposit via DANA, open your bolaku account, navigate to the Deposit section, select DANA, and enter your desired amount. A QRIS code or link will appear — scan it or tap the link to complete the payment via your DANA app. Most DANA deposits credit within subject to verification. For withdrawals, go to the Withdraw section, select DANA, and confirm your registered DANA phone number. The withdrawal will process within subject to verification after our approval. DANA transfers work best for amounts between a few hundred thousand to a few million rupiah, and there are no hidden fees on our platform — the rate displayed at checkout is final.

OVO and GoPay usage

OVO and GoPay are equally popular payment rails on bolaku. To use OVO, link your account in the Payment Methods section, verify your phone number, and select OVO at checkout. OVO deposits typically credit in subject to verification; withdrawals follow the same timeline after approval. GoPay works through a similar flow — link your account, select GoPay at deposit, and funds arrive in subject to verification. Both services require account verification before the first withdrawal. If your OVO or GoPay account has insufficient balance, the transaction will fail and you will be notified immediately. Always verify that your phone number and account details are current in your bolaku profile to avoid payment delays.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are another trusted option on bolaku. When you choose a bank VA deposit, we generate a unique account number for your transaction. Transfer the funds from your personal bank account to the VA number we provide, referencing the order ID. The deposit typically appears in your bolaku balance within subject to verification. Each bank — BCA, Mandiri, BRI, BNI — has its own VA format, but the process is the same. For withdrawals, select the bank you deposited from; we reverse the funds to your original account within 24–48 hours of approval. VA transfers work well for larger amounts and are fully traceable through both your personal bank and our system.

Fees, limits and verification

bolaku charges no platform fees on deposits or withdrawals; the amounts you see at checkout are what you receive or send. However, your bank or payment provider may charge small transfer fees depending on your account and the method. Deposit amounts typically range from 10,000 to our welcome offer per transaction, though limits vary by payment method. Withdrawals follow the same range. Before your first withdrawal, we require account verification, which involves confirming your identity and phone number. This process takes subject to verification and is a one-time step. Once verified, you can withdraw as often as you like, subject to our transaction limits and platform policies.

Resolving a stalled transaction

If a deposit or withdrawal appears stuck or does not arrive within the expected window, log in to your bolaku account and check the transaction status in your Activity or Withdrawal History section. If the status shows "Pending," the transaction is still being processed — wait up to 24 hours before taking further action. If the status shows "Failed," the funds should return to your payment method within 2–4 hours; if they do not, contact your bank or payment provider. For withdrawals stuck longer than 24 hours after approval, or deposits that never arrived, contact our support team with your transaction ID. Provide a screenshot of the transaction confirmation from your bank or payment app, and our team will investigate and either locate the funds or issue a refund. Response times are typically 4–8 hours.